At Cozy Penguin, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share information when you visit our website or shop with us.

Information We Collect

We may collect different types of information from you, including:

  • Information you provide directly: such as your name, email address, phone number, shipping and billing address, and payment details when you create an account or make a purchase.

  • Information collected automatically: such as your IP address, device type, browser type, and usage data while browsing our site.

  • Cookies information: to enhance your experience, we may use cookies to track your preferences on our website.

How We Use the Information

We use the information we collect for the following purposes:

  • To process orders and complete transactions.

  • To communicate with you regarding your orders or inquiries.

  • To improve our services and enhance the user experience on the website.

  • To send updates, promotional offers, or marketing communications (if you have opted in).

  • To prevent fraud and secure our website.

Sharing Information with Third Parties

We do not sell or rent your personal information to third parties.
However, we may share information with:

  • Shipping companies to deliver your orders.

  • Payment service providers to securely process transactions.

  • Legal authorities if required by law.

Cookies Policy

We use cookies to enhance your experience on our website. Cookies are small files stored on your device when you visit the site. These files help us track your preferences and deliver content tailored to your interests.
By agreeing to use the website, you consent to the use of cookies.

You can control cookies through your browser settings. If you do not wish to use cookies, you may disable them, but please note that this may affect some functionalities of the site.

Information Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
This includes using encryption protocols such as SSL to safeguard payment information.

Your Choices

  • You can review and update your personal account information at any time through your account dashboard.

  • You can disable cookies through your browser settings.

  • You can unsubscribe from marketing communications by clicking the unsubscribe link in our emails.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review their privacy policies when you visit them.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons.
Any updates will be posted on this page along with the updated revision date.